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I’ve talked to Joey and Cathileen about seeing samples and and getting our company logo for uniforms and they’re both great! Super nice, super helpful and super great work. They really listen to what you’re looking for, are quick to respond and not pushy at all. They understand everyone is on their own timeline for projects are great. Very much recommend stopping if you’re looking for some uniforms.
I needed t-shirts for my son’s 14th birthday party party favors and going local and reaching out to BYOG was a major score for me. I saved money vs. going online, got them in time and was able to support a locally owned business. Thank you, BYOG. I really appreciate it.
As a business owner, I really appreciate another business owner that knows how to take care of business. Cathileen is that person, and BYOG is that business. She and her team work round the clock and on weekends to make sure their customers are happy. BYOG provides a top quality product and top notch service.
I called BYOG at 4PM to inquire if they’d add numbers to sport jerseys and if it can be done by mid-day next day. Cathileen eagerly said they do. It was a relief because I called a soccer shop and their turnaround time was 1.5 weeks out. Due to circumstances at my daughter’s high school, we had to add the numbers at the last minute!
I arrived at 4:15PM (45 minutes before they close) and was greeted with Cathileen. She found the numbers but they came in 1 size and I needed 2 difference sizes. She said she will try to cut a set of smaller numbers if she has time but no promise. I came to pick up the jersey at Noon the next day and jersey had 2 sizes numbers on it!
I’m so thankful for Cathileen to take the time to cut the numbers and for the quick turnaround. BYOG provided exceptional customer service to a very happy customer!
Long story short, I ordered shirts for the first time recently and there was a slight mix up with colors. After I emailed Cathileen to let her know, she was so apologetic and did everything she could to fix the issue at hand. I received my new order promptly and it was perfect. Communication and customer service was amazing here. I truly appreciate this company for going above and beyond to make sure I got exactly what I ordered and was happy with it. They’ve earned my respect and my loyalty as a customer. Thank you again!
If I could give BYOG more than 5 Stars, I would. Cathileen has gone above and beyond to help commemorate my students 8th grade promotion during this strange time. She has worked so hard to quickly turn around our order in a short period of time while giving us a price we can work with. So grateful for all of the hard work that has gone into our last order! Will definitely be working with this company in the future.
Thank you Debra from BYOG! We started with a few logos on scrubs, then of course I get carried away with gift ideas for the TVPS team.
Excellent work, good quality and you haven’t seen the last of us. We definitely hit a home run with this one.
Look forward to more projects Debra!
I’m sad I didn’t find this business a lot sooner. A good friend of mine referred me to this company to order gear for my school (UC Berkeley). I have to say, I was pleasantly surprised by the professionalism the employees exuded. Not only that, I was able to order gear and have it in hand within 3 weeks. Every other company will tell you 4-6 weeks because they usually send it to China. Everything is pressed at their facilities in Dublin. They were willing to work with our student org as we had time constraints. Cathileen created an online store for us where our members were able to order the shirts and pay themselves. All I had to do was give her an address for shipment. This was a tremendous help as I didn’t have to front over $5,000 for the order. I cannot wait to sport our Cal swag!
What can I say other than the fact they saved a birthday party. I had erroneously ordered 1 custom graphic embroidered t-shirt in the wrong size. I brought the item down to Michelle and she came up with a solution which basically only took them a couple days to remedy. I was so thrilled to see them go above and beyond to find a creative solution to my problem. You can depend on them for quality work!
I’ve been doing business with byog for the last 3 years. They have always come thru for gear for my baseball teams! Michele is wonderful to work with and always comes through in short notice. All the work they do seems to last forever.
By far the best in the business. We own a clothing line and get all of our merchandise made here. Super high quality product, super fast turnaround time, and super competitive pricing. It’s a win, win!!
We had BYOG embroider fairly complex logos onto NorthFace softshell jackets. I received lots of support throughout the process to make sure that the logos were designed and sized appropriately. Most impressively, whenever an oversight occurred (as they invariably do) BYOG went above and beyond to correct it. I recommend them without reservation.
While managing request from over 120 corporate partners, our BYOG representative went to great lengths to provide creative quality work that helped our sponsors grow their brands at sporting events. Cathileen Marchese is by far the best rep in the business and I would highly recommend that people reach out to her in the NorCal area!
Had a last minute rush order for a retirement gift. Cathileen was simply awesome. Everything was complete within four hours! Thank you so much!
Debra and Cathileen are absolutely amazing and embraced my inner-knucklhead!! Highly recommended and will be back for sure!!!!!!!
Thank you thank you!!
I like to do business where I live so when I asked around Jeff at the Trophy Company (amazing folks, family owned business) gave Me Cathileen’s contact at BYOG here in Dublin. Right from the beginning they were professional, did quality work, met and exceeded deadlines and expectations. I am in the middle of another project right before the holiday and Cathileen has been working hard to get me to the finish line.
I have used BYOG for years for many items for our business, they never let us down and do a wonderful job, from customer service to the finished product. I will continue using BYOG when it time to refresh or reorder.
I’ve been working with BYOG since 2014. Always on point and professional. I’ve probably had them help me with making sure I have enough bags and shirts with my different for 30 events now! And they also do personalized embroidering for my staff uniforms. They always get it right! This past month I realized I never ordered shirts for a Gala of 150 people. I called them on a Wednesday. The shirts were overnighted at the event on Friday. Flawless!!! Can’t thank them enough.
Thank you Cathileen and BYOG to taking care of our national karate team members. We were in a bind when the previous company we were working with gave me news that they were not able to fulfill our order by a certain date (with one week before our US competition) and I called BYOG and they worked very hard to get everything done. They did it all, and very well; from redesigning logo to be print ready, to great jackets, embroidery. I can’t thank them enough for their encouragement to work together to make sure we hit our deadline.
BYOG is THE place to get any of your brand marketing done. I initially met them for mugs, water bottles, planners, polo shirts, dress shirts, and everything else corporate for my Customer Care team. However, so impressed was our sales & marketing, HR, and other teams, that we switched our entire account to BYOG.
After leaving the corporate world, I have been working with Debra who has taken great care of me as I build my own business. Everything from tote bags, koozies, chip clips, tshirts, etc. This really is your one stop shop, and Debra is truly concerned about her customers and the service she delivers. I wouldn’t go anywhere else, even if someone competed on price. This is the real deal 🙂
Fantastic service. We had a small order for our soccer team and Debra accommodated our needs. I will be referring more of our teams to them. Thanks!
BYOG was awesome! I needed to have my name embroidered on a jacked. BYOG was wonderful! They worked with the placement and took extra time to ensure it was just as requested. I am thankful for their attention to detail and wonderful service. In less than a week I got my jacked just as requested. A very big thank you to the BYOG Team!
they are great and willing to help nonprofits w/cost. i definitely recommend this local business. its great working w/cathileen, she is prompt and extremely helpful!
I can’t say enough positive things about this company. They are responsive to your needs, kind, timely and most of all amazingly creative. They created a logo for me that exceeded my expectations. They stand behind their work and they are local you can actually walk into their showroom!! It is the real deal. If you have any branding needs they will be able to not only provide you the product but you will get it on time at a great price.
Thanks BYOG for all your hard work!
The customer service is second to none, and the attention to detail far exceeded my expectations! Highly recommend BYOG.
Debra was simply amazing!!! She was able to squeeze me in for a small job and get it done in 48 hours. She said YES to helping me out for a special order when everyone else I called said no. And the final product was just perfect.
If we could make a 10 star we would so just know they are above the 5!
Debra has been so great to work with (along with her entire team!) making our experience easy, fun, knowledgeable, and stressfree. She educated us (with all our many questions!) and never made us feel our time wasn’t valued. She listened and learned what we wanted (along with what was needed) guiding us to the best choices. We also really like that their items are available to see before you order so you know exactly what you are going to receive. We couldn’t be happier! We look forward to our next order and definitely recommend BYOG…hands down!
Soft quality t shirts great support to make them.
Debra was great to work with! Me, probably not so much but she was an utter champ to get what my team needed within our limited budget and with quick turn-around time. I truly appreciate her help and flexibility!!!
Thank you a thousand times over!!!!
LOVED working with Jacqui. She helped me design a bunch of personalized gifts for my wedding welcome bags. She is creative, professional and fun to work with. I will be back 🙂
For some reason my P.O was returned, and Cathileen helped me right away to deliver it at my location, she did it very fast, I really appreciate her kind help and her efficiency I received the products and they are really nice.
Thank you BYOG Team
Cathileen and the team at BYOG are amazing. When you walk into the showroom, you get the feeling that you have just entered a family member’s home. They are professional, quick and have competitive prices. I recently recommended BYOG for a huge order to my colleges at San Ramon Valley Education Department, and Cathileen made me proud! She gave them exactly what they ordered and beat their previous vendor’s pricing. Everyone was happy! If you want to deal with a local business that shows integrity and community support, call BYOG.
We love the team at BYOG! They are always prompt to reply and process our orders smoothly. We go to them for everything from t-shirts to promotional items. We are a fashion brand and quality is very important to us. They make sure they meet those quality standards. Cathileen is the best to work as well. She will go above and beyond for anyone!
love love love!! I have been working with Jacqui for all my company apparel/products for years and I love her! So easy to work with. The response times are amazing, and I always receive great quality items with a super quick turn-around time. Highly recommend to everyone who asks me about our products!
BYOG is definitely the place to have ALL your custom work done. My company has been using them for a year now for custom embroidery, screen printing and tackle twill on a variety of products (t-shirts, jackets, hats, bags, etc). Michele and Cathileen provide superior service and fair pricing. They are always upfront about lead time and always deliver an outstanding quality product on time. Impressive team!!